Building and Technical Operations Assistant

Are you someone who thrives on the operations-side of things, behind the scenes? You’re an indispensable, go-to member of any team: the one who reliably keeps the lights on, troubleshoots a technical issue, and keeps facilities tidy, well-maintained, and safe. If this sounds like you, we need your eye for detail and your commitment to care at the Weisman!

The Building and Technical Operations Assistant’s primary responsibility, with the Director of Security and Building Operations, is to care for and protect Weisman Art Museum’s facility and its collections, and to safeguard museum staff, volunteers, and visitors in day-to-day operations. This operations staffer is a critical part of WAM’s infrastructural team, coordinating facility access, routine cleaning and maintenance, and monitoring security and safety at WAM.

Please apply for position #365299 through the U of MN website: https://hr.umn.edu/Jobs/Find-Job

Job Duties:

Building Operations Assist (40%)

–        Be the onsite building manager on afternoons, evenings and weekends, or when Director of Security and Building Operations is away

–        Assist the Director of Security and Building Operations with the care and protection of the Weisman Art Museum facilities and its collections as well as the safety of its staff, volunteers, and visitors

–        Assist with the monitoring of HVAC, security, and fire suppression systems

–        Share on-call duties for after-hours emergencies

–        Troubleshoot and solve problems related to the physical space

–        Assist with coordination of Facilities Management work requests to ensure proper and timely repairs and maintenance of facility and grounds

–        Perform regular cleaning and maintenance duties as assigned and as needed

–        Obtain and maintain scissors-lift certification

–        Obtain de-escalation training and first aid training and other trainings as required

–        Perform lighting and infrastructure maintenance (painting, small hardware issues, etc) in building operations maintained areas

–        Schedule and facilitate regular UMN ReUse recycle pick ups

Security Assist (20%)

–        Assist the Director of Security and Building Operations with security monitoring of the museum, be the contact for UMPD and Facilities when needed for a variety of situations and/or emergencies (during open & after hours).

–        Assist with enforcement of museum policy, stepping in for student staff and pro staff in situations with guests when the operations director is not onsite.

–        Support operations director when safety or security policies have been violated

–        Assist with student/staff instruction on video monitoring functions and uses

–        Assist operations director with planning of future security upgrades. Support operations director to design/implement security/safety trainings and scenarios for student staff and pro staff

–        Be aware of and assist in monitoring the museum’s compliance for security, safety, accessibility, and potential hazards

–        Support operations director with regularly updating Emergency Procedure documents and disseminating information across all departments

–        Assist with clearance, key logs, and alarm code management and documentation

Assist in the management of custodial staff (20%)

–        Scheduling (semesterly, weekly, emergency & callouts)

–        Assist in the hiring process, reference checks & support student staff selection decisions

–        Work with operations director to respond to emergencies, call-outs or uncovered custodian shifts & needs

–        Assist with training, routine evaluations, discipline, and daily management of custodial staff

–        Assist operations director with custodial performance reviews

–        Structure daily tasks + procedures

–        Update manuals, procedures, and training materials

–        Support operations director with liaising between pro staff and custodial staff, formulate and implement needs and expectations between departments (staff to student, staff to staff)

–        Ensure students are onsite for their shifts, are performing their duties, and are providing building maintenance as needed

–        Provide custodial assistance and support as needed

Assist across departments (20%)

–        Support Visitor Experience Coordinator with front of house duties, including greeting visitors at front desk, guarding art in galleries

–        Support Events department to ensure programs run smoothly

Duties As Needed

–        Accepting deliveries at the loading dock & ensuring correct items are received/correct department notified

–        Inventory, order, and maintain custodial supplies and paper products

–        Assist with and coordinate custodial support during events

–        Assist with prep for museum accreditations and evaluations

–        Work interdepartmentally on potential student-staff engagement events and opportunities

–        Provide feedback on weekend needs and concerns

Qualifications:

Required: BA/BS degree or a combination of related education and work experience in building operations, maintenance, HVAC, and/or security to equal at least four years. Must be able to lift 50 lbs. Must be able to use stairs daily. Must have proficient computer skills and be willing to learn new systems controlling HVAC and security systems. Excellent communication and organizational skills required. Must be able to communicate effectively and respectfully across community sectors in a fast-paced environment with competing demands on schedules and time. Must be able to take direction and constructive feedback. Must be self-motivated and able to work independently. Must be willing to be certified to operate lift machinery. Supervisory experience required.

Preferred: Knowledge and understanding of art museum operations and practices. Custodial experience.